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A bit concerned about buying any more 1010 products

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  • kumar0raja
    replied
    I've voiced these same concerns here and on Muffwiggler, but since I never previously pulled the trigger on a 1010 product, I was happy to get the bitbox mk2 and I have already done some really fun things with it. I still don't get releasing a mk2 before the development runway of the mk1 is done. teatv app sbi hrms
    Last edited by kumar0raja; 05-05-2021, 02:18 AM.

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  • noracodes
    replied
    Originally posted by Aaron View Post

    As with any hardware, I strongly recommend that you make your purchasing decision based on what the hardware does now--not what might come in the future with an update. With toolbox in particular, I suggest you try a retailer that offers a return policy. See if toolbox suits your needs and return it if not.

    Regarding the future of toolbox software, let me offer the following: Toolbox is now our oldest product available for sale. It was first introduced in 2017, which means it will soon turn 5 years old. I recommend that you consider Version 2.1 as the last major update to the firmware.

    I hope this helps.
    Hi Aaron,

    That absolutely makes sense. I didn't realize it was so old, given that the product page states that the Series 2 is a "new" hardware platform - but I guess that means new compared to Series 1? Either way, I will look into the Version 2.1 firmware and see if it meets my needs, thank you very much. Will a new manual be made available?

    As a side note, given that it's an old product you're not looking to update, would you be open to releasing (if you have them) development tools for the S1 and S2 platforms? I'm sure the open source community could make some amazing things with hardware like this. Either way, thank you for responding!

    All best,
    Nora
    Last edited by noracodes; 12-22-2020, 08:20 AM.

    Leave a comment:


  • Aaron
    replied
    Originally posted by noracodes View Post

    Hi Aaron.

    I'm currently looking at purchasing a 1010Music Toolbox because, to be honest, it looks like the Euro sequencer of my dreams! For example, simple things like the software support for flipping the module 180degrees and your commitment to selling faceplates that are labelled in the 180degree orientation is very cool and something more manufacturers should do. However reading this thread has made me somewhat nervous. Is the Toolbox still supported? It looks like development for the 2.1 firmware is ongoing, should I move forward under that assumption? I am always happy to help beta test software, especially since Euro is my hobby and my income doesn't depend on it.

    Many thanks,
    Nora
    As with any hardware, I strongly recommend that you make your purchasing decision based on what the hardware does now--not what might come in the future with an update. With toolbox in particular, I suggest you try a retailer that offers a return policy. See if toolbox suits your needs and return it if not.

    Regarding the future of toolbox software, let me offer the following: Toolbox is now our oldest product available for sale. It was first introduced in 2017, which means it will soon turn 5 years old. I recommend that you consider Version 2.1 as the last major update to the firmware.

    I hope this helps.

    Leave a comment:


  • noracodes
    replied
    Originally posted by Aaron View Post
    Filterfreak,

    Let me try and address your concern by offering the best possible way to influence our future development.
    1. Please start a new thread focused specifically on the a single concern you want addressed. Be clear in your title. For example: "Input filtering on incoming MIDI" in the toolbox wishlist forum
    2. Explain the scenarios where this is important. What gear are you using? What alternatives are possible? etc.
    3. Try to consider the minimum acceptable feature set that gets the job done. The easier it is, the more likely it will happen
    4. See how the discussion unfolds and how many people participate
    When it comes time to do an update, we do scan the forums carefully. Requests in separate topics is easier to find. Requests that have lots of discussion and +1s get more attention. On the other hand, stuff buried in a long thread with other topics will likely be missed. Requests that only one or two people care about will get less attention.

    I hope this helps. We do strive to make you happy and have an impossibly long request list to work toward.
    Hi Aaron.

    I'm currently looking at purchasing a 1010Music Toolbox because, to be honest, it looks like the Euro sequencer of my dreams! For example, simple things like the software support for flipping the module 180degrees and your commitment to selling faceplates that are labelled in the 180degree orientation is very cool and something more manufacturers should do. However reading this thread has made me somewhat nervous. Is the Toolbox still supported? It looks like development for the 2.1 firmware is ongoing, should I move forward under that assumption? I am always happy to help beta test software, especially since Euro is my hobby and my income doesn't depend on it.

    Many thanks,
    Nora

    Leave a comment:


  • Filterfreak
    replied
    Again , edited and the problem was resolved in the most professional of ways .

    Thanks
    Last edited by Filterfreak; 12-21-2020, 02:11 PM.

    Leave a comment:


  • Karunur
    replied
    Originally posted by Aaron View Post
    Filterfreak,

    Let me try and address your concern by offering the best possible way to influence our future development.
    1. Please start a new thread focused specifically on the a single concern you want addressed. Be clear in your title. For example: "Input filtering on incoming MIDI" in the toolbox wishlist forum
    2. Explain the scenarios where this is important. What gear are you using? What alternatives are possible? etc.
    3. Try to consider the minimum acceptable feature set that gets the job done. The easier it is, the more likely it will happen
    4. See how the discussion unfolds and how many people participate
    When it comes time to do an update, we do scan the forums carefully. Requests in separate topics is easier to find. Requests that have lots of discussion and +1s get tutuapp more attention. On the other hand, stuff buried in a long thread with other topics will likely be missed. Requests that only one or two people care about will get less attention.

    I hope this helps. We do strive to make you happy and have an impossibly long request list to work toward.
    I did those steps and waiting better results.

    Leave a comment:


  • Filterfreak
    replied
    Again , im editing my OTT rant . Situation sorted
    Last edited by Filterfreak; 12-21-2020, 01:58 PM.

    Leave a comment:


  • YodaJD
    replied
    Originally posted by Aaron View Post
    Filterfreak,

    Thanks for sharing your concerns. And, thank you for your purchases. Would it make you feel better if we call toolbox 2.0 finished and no longer in beta? I'm half serious here. We have a bad habit of leaving stuff with the beta label even after the release has been through serious testing and no longer deserves that label.

    I get that buying hardware shortly before it is superseded by upgrade is a drag. Let me remind you that a few weeks ago we provided MK1 users with a major mediabox upgrade in the form of version 3.0. It included most of the new functionality in the MK2 model, like granular synthesis. So while the MK1 may not be the latest hardware, it is unfair to call it obsolete.

    Let me encourage you and anyone shopping for gear to buy based on what the unit will do now--not what it might do in the future. This will help manage expectations. It will also help counteract the feeling that if the unit isn't getting a steady stream of new upgrades that it is somehow "dead" or "abandoned." You wouldn't use either of those terms with a piece of analog gear.

    I hope this helps. Thanks for reading.
    Thanks for your post,

    Leave a comment:


  • pekbro
    replied
    I don't get why a faster cpu wasn't used in the first place. *shrug

    Anyway not to be a jerk, but be aware these moves have affected 1010's user base negatively, future proofing
    is an important issue for many...
    Last edited by pekbro; 07-19-2020, 02:37 PM.

    Leave a comment:


  • Aaron
    replied
    Filterfreak,

    Let me try and address your concern by offering the best possible way to influence our future development.
    1. Please start a new thread focused specifically on the a single concern you want addressed. Be clear in your title. For example: "Input filtering on incoming MIDI" in the toolbox wishlist forum
    2. Explain the scenarios where this is important. What gear are you using? What alternatives are possible? etc.
    3. Try to consider the minimum acceptable feature set that gets the job done. The easier it is, the more likely it will happen
    4. See how the discussion unfolds and how many people participate
    When it comes time to do an update, we do scan the forums carefully. Requests in separate topics is easier to find. Requests that have lots of discussion and +1s get more attention. On the other hand, stuff buried in a long thread with other topics will likely be missed. Requests that only one or two people care about will get less attention.

    I hope this helps. We do strive to make you happy and have an impossibly long request list to work toward.

    Leave a comment:


  • Filterfreak
    replied
    Again , this issue was dealt with and im more than satisfied , thanks
    Last edited by Filterfreak; 12-21-2020, 01:57 PM.

    Leave a comment:


  • Filterfreak
    replied
    Aaron
    Thanks for the reply , i was more venting than anything , im more peed with myself for not checking properly whether the functions were there or not . I do love the bitbox's and just for extra processing power and Fx's it's not worth me selling these two to upgrade all thou if i had known they were coming to the end of their life span for support then i would of bought one and waited .

    Toolbox , If that's how you handle your firmware's then that's fair enough , i knew about the Beta firmware before purchasing but i didn't realise the input midi handling is so basic . No selective channels for each of the Cv 's , but more to the point if your using any midi device for the master clock you have to make sure that that device can only send clock , start,stop and reset like mentioned in the toolbox thread and syncing via Cv with no start ,stop (or the on screen start and stop ) is nearly impossible as it takes a certain amount of steps to gain synchronisation so really what i'm trying to say is "No" few others and myself would not be happy that your "Beta" software gets marked as final but as i said above , if that's the way you handle your firmwares then that's up to you .

    Unless you know of any other way that Toolbox can be used with an external device as slave without having to turn off all midi channel to send the clock via midi for the start and stop please enlighten us .
    Midi filters are possible , Daw sync is possible but not possible with a device that not possible to turn off "all " midi channels .

    Most Old Analogue gear doesn't have firmware's
    Last edited by Filterfreak; 07-10-2020, 02:35 AM.

    Leave a comment:


  • rayultine
    replied
    But... at the same time, y'all have set a really high standard with the bitbox and I'm hoping bitbox mk2 get four years of love and mindblowing updates.

    Leave a comment:


  • Aaron
    replied
    Filterfreak,

    Thanks for sharing your concerns. And, thank you for your purchases. Would it make you feel better if we call toolbox 2.0 finished and no longer in beta? I'm half serious here. We have a bad habit of leaving stuff with the beta label even after the release has been through serious testing and no longer deserves that label.

    I get that buying hardware shortly before it is superseded by upgrade is a drag. Let me remind you that a few weeks ago we provided MK1 users with a major upgrade in the form of version 3.0. It included most of the new functionality in the MK2 model, like granular synthesis. So while the MK1 may not be the latest hardware, it is unfair to call it obsolete.

    Let me encourage you and anyone shopping for gear to buy based on what the unit will do now--not what it might do in the future. This will help manage expectations. It will also help counteract the feeling that if the unit isn't getting a steady stream of new upgrades that it is somehow "dead" or "abandoned." You wouldn't use either of those terms with a piece of analog gear.

    I hope this helps. Thanks for reading.

    Leave a comment:


  • Filterfreak
    replied
    I stand corrected , Aaron did mean there was no future plans to evolve the Micro with Fx and synth box firmware's .
    I

    Leave a comment:

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