Announcement

Collapse
No announcement yet.

non-responsive touch screen

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • non-responsive touch screen

    Greetings. Just acquired a bitbox unit and the touch screen seems to be unresponsive. The unit powers on and the screen responds to encoder movements just fine. No flickering present either.
    1. Started by updating firmware
    2. Followed ribbon cable re-seating instructions mentioned in other forum posts
    3. thoroughly inspected ribbon cable for damage and found it in perfect condition.

    What now???

  • #2
    Looks like you have tried the right things. Please get in touch with us directly via the contact us page and we will work with you to make it right.

    https://1010music.com/contact-us

    sorry for the trouble.

    Comment


    • #3
      Thank you for the quick response. Message has been sent!

      Comment

      Working...
      X