Blackbox unable to save or load presets

[Akennedy61]

Hey everyone.

I've been having some pretty nightmarish problems saving my work/presets on the Blackbox. I lost a preset that I spent about 7 hours on yesterday because of this issue, and it keeps happening, so as of now the device is basically rendered unusable. Before recording this video on my phone, I reformatted the SD Card using the "SD Card Formatter" app from the SD Card Association (I'm using the stock card that came w/ the BB), and re-downloaded/reinstalled the latest firmware update (1.6.5) to the machine.

As you'll see in the video, it's like the BB gets "stuck" on a preset, you're unable to change or load or save anything that you've done. Really hoping someone has an answer here, as I was just getting into the flow of this device.

Here's a link to my video Youtube showing the problem (video file size was too big to attach on the forum post itself)

[karmacomposer]

Hmmm. I wonder if it's a bug with the new firmware? That would be a pretty massive bug. Is there any way to save a project or are presets it? I receive my Black Box on Sunday or Monday, so I cannot help till then.

[jayneural]

Still it looks like a storage problem. Maybe your sd card is somehow exhausted.

Have you tried another se card, such as the one provided with the BB ?

Or maybe one rated A1 or A2 ? V1.5.x firmware and up appears to have a bit of higher requirements with the sds used to run smooth.

Otherwise could be the sd card reader. Though for this I would rather let support diagnose it.