How do I factory reset my Bluebox? Odd issues with it.

[Gonzouk]

Hello,

How do I factory reset my Bluebox? I'm getting some odd issues where my stereo inputs are acting like mono. If I pan to the right from something like the Digitakt I hear it, but to the left I hear nothing, but on the track page I see the blue go up so it is getting the sound feed but you hear nothing.

Thanks

[Steve]

Please provide more detail regarding your issue. There are certain conditions where this will happen. It has to do with how you have the pre/post options setup - and what exactly you are doing. Please also share your firmware version as a number.

There is no reset for this.

[Gonzouk]

Sure, I can send screenshots over too if you let me know which ones.

So I have been trying to test if stereo is working from my Digitakt and Digitone, I've only just got it so it maybe just be.

Digitakt is in input port 1
Digitone is in input port 2

So for example on the Digitakt if I hit play and I can see on the tracks section on the Bluebox that the 2 bars are going up and down, if I pan the Digitakt to the L on the Digitakt I can hear it still via the Bluebox's phono or Output 1 port to my headphones and it shows just the 1 bar now on the L on the Bluebox, if I then pan to the R fully on the Digitakt I hear nothing, however on the Bluebox I see the blue bar going up and down on the R as if it is receiving audio and nothing on the L as you would expect.

The same happens on the Digitone and my Steam Deck which I used as another test in input 4 using a single 1/8 both ends to the stereo phono port on it, L ok and R not, but can see the activity that is receiving it on the R but hear nothing.

Cables I use - https://amzn.eu/d/9HVYDWS


FW: 1.2.7 - I was on the latest beta but downgraded just incase it was an issue.

[Steve]

Have you tried from a new preset?

[Gonzouk]

I have not, what page of the manual is that on please? Is this like a template for each song so it's setup just how I like it when I create a new project?

[Steve]

Push the PROJ button. Touch File > New at the top. Routings are stored at the project level so it is possible that is your issue.