Nano not loading presets and missing samples / rebuild Nano sd card

[Lucas]

If your Nano is missing samples or presets aren't loading properly and/or you're trying to update or rebuild from the factory image, this guide is for you!

You must first have an account and be logged into our Forum.

Step 1:
Insert your Micro sd card into a card reader on your computer.

Step 2:
Backup any presets and/or recordings you have made.

Step 3:
Download SD Card Formatter for your appropriate operation system from here:

https://www.sdcard.org/downloads/formatter/

Step 4:
Format your sd card using SD Card Formwatter, if successful move to step 5.
*If the card is unable to be formatted, it is likely damaged/faulty and will need to be replaced.
Avoid generic/bargain micro sd's. Look for 32GB-128GB A1 V10 spec cards.
SanDisk Extreme Pro micro sd's are a reliable option.

Step 5:
Download the factory Disk Image from our forum for your Nano device.
Lemondrop = https://forum.1010music.com/forum/product-downloads/nanobox-firmware-downloads/nanobox-lemondrop-downloads
Fireball = https://forum.1010music.com/forum/pr...all-disk-image
Razzmatazz = https://forum.1010music.com/forum/pr...actory-content

Step 6:
After downloading, unzip the .zip file to reveal a folder. Copy all of the contents of the folder onto to root of your freshly formatted sd card.

Step7:
Download the latest firmware for your Nano.
Lemondrop = https://forum.1010music.com/forum/pr...drop-downloads
Fireball = https://forum.1010music.com/forum/pr...ball-downloads
Razzmatazz = https://forum.1010music.com/forum/pr...tazz-downloads

Step 8:
Unzip the NANOLEM.zip, NANOFIRE.zip or NANORAZZ.zip file to reveal NANOLEM.BIN, NANOFIRE.BIN or NANORAZZ.BIN (ignore any errors stating the .BIN file could not be opened). Place the .BIN file onto the root of the sd card, not inside of any folders.
*If you have accidentally unzipped the file twice you may get an auto-rename of the file which will NOT work in your Nano. A name like
NANOLEM 2.BIN will not work, your file name must be exactly as follows: NANOLEM.BIN, NANOFIRE.BIN or NANORAZZ.BIN.

Step 8:
Safely eject the sd card from your operating system, do NOT just unplug the card as this may force you to restart the entire process. Once safely ejected, insert back into your Nano.

Step 9:
Power on the nano and try some presets, you should be all set!

Step 10:
Have fun!

If you're still having trouble: This video shows the process and exactly what your sd card should look like in order to work.
1010music nanobox Firmware Update
https://www.youtube.com/watch?v=n-y0U7hHxKY

*If you are unable to perform this task, please contact support through our website.

https://1010music.com/contact-us

[Lucas]

If you see an error on your Nano saying lookup Msg 013, this guide is also for you.

[Christine]

If you are new to working with microSD cards, please take a look at this website before following the instructions above:

https://bulkmemorycards.com/how-to-use-an-sd-adapter-with-pictures/

Admittedly, that website is about working with pictures, but it's the same process just with different file types.

To Eject the microSD card, follow the steps for your operating system.

Windows:
In the list of drives along the right edge of file explorer, right click the name of the microSD card drive, then select Eject from the menu.
The list of files for the drive will disappear when the drive has been ejected successfully.

Mac:
In the list of folders on the left side of the file manager, hold down the control key on the keyboard while clicking the folder for the microSD drive.
The list of files for the drive will disappear when the drive has been ejected successfully.

[Lucas]

Bump.....!