Bitbox Micro High pitch noise / whine

[tonynacho]

Is it expected for the Bitbox micro to emit a fair amount of high pitch noise (not through its output, just powering on and leaving idle)

I’ve tried it in two different cases and found the same issue with a high pitch whine. (Will try and record it with a mic for reference)

[Aaron]

Depending on the brightness setting you may hear something. Please open up the tools menu and try changing the brightness,

[tonynacho]

I get more noise at 0% Brightness, but all other brightness levels appear to give a consistent whine from > 0% -> 100%.

[kattefjaes]

It does tend to be a bit like a toddler, noisy and prone to whining. Mine has always had a flickery display too. I regret being too busy to return it to the shop within the timeframe, so I could spend the money on something more... finished. Still, it's what I've got now, guess I'm stuck with it

[Steve]

When did you purchase your micro?

[kattefjaes]

Hmm, email says.. early 2021 from Juno UK. It's intermittent, the noise has happened in a Doepfer and a Make Noise case, with different numbers of modules and no real pattern to it. The flickering is pretty easy to provoke though.

[Steve]

You should contact us directly and share your serial number with us. We might be able to help.

[kattefjaes]

Cheers Steve, but heaven alone knows how much time and money I'd lose shipping it to and from the USA, even if you did manage an incredibly fast turn-around.I don't have any similar devices to fill its role meantime either.

I should have been less disorganised and returned it at the time- lesson learned. The next time I buy a sampler, I shall be a little more attentive to it during the cooling-off period

[Steve]

We have a repair facility outside of the US. Please reconsider

[tries.tracts-0r]

I have also noticed the whine. It doesn’t bother me though. Interested to try the brightness setting..

[nphase]

I have the same problem. Whine goes away under 40% brightness