User Profile

[Aaron]

Please check out build 1.0.11 and the new Bright Fine control to let you compensate for flicker. Let us know how it works for you.

[Aaron]

Please stand by for a new build to help.

[Aaron]

I am not able to reproduce this one. Can you share a preset or video that demonstrates it?

[Aaron]

The bitbox micro does get warm. Some of the ICs may even be too warm to keep your finger on them.

Where on the front panel is the heat coming...

[Aaron]

Just to be clear, I am trying to understand the problem for possible resolution--not trying to get you to change your musical style. Please let us kn...

[Aaron]

Please tell us a little more about your setup. Are you connecting a USB controller to play blackbox? Are you also trying to connect other gear and play...

[Aaron]

That is very concerning. Our biggest defense against this kind of thing is to always write the WAV files to the micro SD card as the firmware records...

[Aaron]

That sounds like a calibration problem. Please use the Contact Us form to make specific arrangements to fix it.

Thank you.

[Aaron]

This is an interesting point. Do the GATE cells have the same issue?

[Aaron]

Thanks for raising this point.

In toolbox 2.0, we thought that having 4 separate sequence layers per cell would reduce the need for hot preset...

[Aaron]

Glad to hear you figured it out.

[Aaron]

We're having trouble reaching someone via email right now. Please contact your dealer for more information. I believe we already have you covered.

[Aaron]

In the interest of trying to move this conversation forward, I am closing this thread.

We have committed to a toolbox 2.1 in the next 6 months....

[Aaron]

Please try USB versus TRS MIDI for connecting and let us know what happens. We did have a note missing problem on USB with early versions of the KeyLab....

[Aaron]

We'll keep this in mind for future updates. In the meantime, you might want to know that holding the Home button acts as a Stop All.

[Aaron]

In our modular line up, we have sequencing and sampling split into two dedicated products: toolbox and bitbox. blackbox combines these into a tabletop...

[Aaron]

Please contact us directly using the Contact Us form on the website. It is not possible to revert. You will need to calibrate it correctly or send it...

[Aaron]

Thanks for bringing this to our attention. I know Steve has been able to reproduce it.

[Aaron]

You can expect similar performance on synthbox.

[Aaron]

Sorry to disappoint. Black is meant as a sketchpad--not a full fledged production environment. One person's streamlined workflow is another's crippling...