New blackbox tutorial videos

[Aaron]

Dear all,

We hear you and have a fix in the works. It will be part of a broader update that we're not ready to reveal yet. Please stay t...

[Aaron]

We agree that holding two buttons is awkward. Some of our future products will do it differently.

[Aaron]

The URL changed recently. The current link is:
https://1010music.com/wp-content/upl...ckbox-v1.5.pdf...

[Aaron]

I am sorry to say that looks like a bad screen that needs to be replaced. Please use the Contact Us form on our website to make arrangements, since this...

[Aaron]

Please know that the ALS support is limited to the loaded pads and some basic configuration. Sequence data is not included.

[Aaron]

We are pleased to announce the start of a series of videos meant to demonstrate how to use our gear. Our very own Bit Doctor and Customer Happiness Enforcer,...

[Aaron]

This is now fixed. Sorry for the disruption

[Aaron]

Please try the included USB cable and USB power supply. Rebooting by itself is usually caused by an improper cable, incorrect power supply, or too big...

[Aaron]

After careful consideration, we decided to go with "preset.xml" for all presets. This simplifies the file management and enables you to manually...

[Aaron]

The link to the user guide is now fixed.

You can also download it here.

[Aaron]

Sorry, the download link was down this afternoon as we are upgrading our website. Please try again now.

[Aaron]

My German is not that great. That looks like the wrong cable. We have used this one:
https://www.sweetwater.com/store/det...5mm-tsf-6-inch
...

[Aaron]

Sorry. My mistake. I was talking about blackbox. The new recording scheme will makes its way to bitbox in the next few weeks.

I can confirm...

[Aaron]

Does this issue still exist with version 1.5? We overhauled how recordings are created.

[Aaron]

Be careful not to reopen and re-edit a post too many times. I know people have run into trouble with that getting sent through the approval queue.

[Aaron]

Pack will generate an error if you have any dead links in your preset. We thought this would be a good way to let you know.

[Aaron]

They work the same as before. Incoming program changes will select the presets in alphabetical order. Try putting a number at the beginning of the name...

[Aaron]

Please let us know how the new version worked for you:
https://forum.1010music.com/forum/ta...5-beta-version

Thank you very much.

[Aaron]

If your device isn't entering test or program mode, here are a few things to try:
1) Make sure you are firmly pressing/holding both the Back and...

[Aaron]

I believe that is velocity 100 on a scale of 1-127